1) What hours do you work?
2) Do you provide 24hr call-out?
3) Do you charge an emergency call-out fee?
4) What areas do you cover?
5) Do you charge for Estimates?
6) How do I request an Estimate?
7) How long from the Quotation being accepted and until the work starts?
8) Do you have any records of your satisfied customers?
9) What methods of payment do you accept?
10) Do you accept debit / credit cards?
11) Do you add VAT to your prices?
12) Do you have public liability insurance?
1) What hours do you work?
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A) 09:00 - 17:00 Monday - Friday and
Saturdays and Sunday are negotiable
.
2) Do you provide 24hr call-out?
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A) Yes for Contract work only.
3) Do you charge an emergency call-out fee?
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A) Yes
4) What areas do you cover?
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A) Faversham, Canterbury, Sittingbourne, Whitstable, Herne Bay
and upto London.
5) Do you charge for Estimates?
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A) All Estimates are FREE of charge and valid for 30 days.
6) How do I request an Estimate?
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A) Call me to arrange an appointment, at a mutually agreeable time.
I will visit you to discuss your requirements.
An estimate will be e-mail or posted to you,
normally within 7 working days.
7) How long from the Quotation being accepted until the work starts?
A) Normally 1-3 weeks depending on the size of the job.
8) Do you have any records of your satisfied customers?
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A) Yes. They can be viewed on the
'References' page.
9) What methods of payment do you accept?
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A) Cash, Cheque with a Valid Guarantee Card, Direct Bank
Transfer / BACS, Bankers Draft.
10) Do you accept debit / credit cards?
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A) No.
11) Do you add VAT to your prices?
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A) No. we are not currently VAT registered and as such do not need
to add VAT to the price.
12)) Do you have public liability insurance?
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A) Yes. Covered by £1 Million public liability insurance.
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